faq
the works
how do the materials differ?
Hahnemühle William Turner is a matte, mould-made cotton paper, no glare — the calmest of the three and the most tactile. Photo Silk Baryta X has a fine sheen, deep blacks and crisp detail. Acrylic glass is the most vivid: high saturation and a luminous, reflective surface.
will the colors match what I see on screen?
Close, but never identical. A display emits light, a print reflects it — so the sheet reads quieter and deeper than your monitor. Every file passes through calibrated color management, and each material shifts the result a little: matte paper softens, acrylic intensifies. If an exact tone matters, write to me before ordering.
why aren't the prints signed or numbered?
That's deliberate. Every size runs in a fixed, capped edition — the cap is what makes it limited, not a signature. Hand-signing and numbering each print adds handling, and that cost would land on the price. Leaving it out keeps it within reach.
how long does a print last, and how do I look after it?
Archival pigment inks on acid-free, museum-grade paper are made to last — provided you keep them out of direct sunlight and off damp walls. Dust the paper with a dry, soft cloth and never wet it. Acrylic takes the same treatment, but no alcohol and nothing abrasive. Handle unframed sheets by the edges.
do you offer other sizes or custom formats?
Each work exists in 3 fixed sizes; that's part of how the editions are defined. For anything beyond that, get in touch and tell me what you have in mind — I'll say honestly whether it can be done.
ordering & delivery
where do you ship, and what does it cost?
Shipping is free within the EU — Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, the Netherlands and Spain — with no minimum order value, and tracking on every shipment. More countries will follow, one at a time. If yours isn't on the list yet, ask — I'll tell you where it stands.
how long does delivery take?
Orders usually arrive within 6–10 business days. Nothing sits in a warehouse — your print is made after you order it. I check and release the file myself before it goes into production. You'll get a tracking link the moment it's on its way.
which payment methods can I use?
All major cards, PayPal and the express wallets your device offers — the complete list appears at checkout. Payment is taken when the order is placed, because each piece then goes into production for you.
what if my order arrives damaged?
Every parcel travels insured and packed for transit. If something's damaged, photograph it before unpacking further and send it over — I'll arrange a replacement.
can I return a print?
Yes. You have 14 days from delivery to change your mind, no reason needed. Let me know first, then send the piece back in its original packaging — you cover the return postage.

